Terms of Service

TeamGrain.com


Last updated: February 22, 2026

These Terms of Service (“Terms”) govern your access to and use of teamgrain.com and the TeamGrain platform (“Service”), operated by TeamGrain (“we”, “our”, “us”). By signing up or using the Service, you agree to these Terms.


1. Eligibility

You must be at least 18 years old and have the authority to enter into a binding agreement on behalf of yourself or your company. By using the Service, you confirm that you meet these requirements.

TeamGrain is a B2B platform. It is intended for business use, not personal or consumer purposes.


2. Account Registration

To use TeamGrain, you must create an account. You agree to:

We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.


3. Services and Plans

TeamGrain provides AI-powered content generation and multi-channel distribution services. Available plans are described at teamgrain.com/scale and the ROI Calculator.

Current plans:

Plan details, output volumes, and pricing may change. We will notify active subscribers at least 14 days before any changes take effect.


4. Payment and Billing

You are responsible for all applicable taxes. TeamGrain will add taxes where required by law.


5. Refund Policy

We offer a 7-day refund on first-time purchases if the Service has not been fully onboarded (i.e., no content has been published on your behalf). To request a refund, contact support@teamgrain.com within 7 days of your first payment.

After onboarding is complete or after 7 days — whichever comes first — payments are non-refundable.


6. Your Responsibilities

To use TeamGrain effectively, you agree to:

You are solely responsible for the accuracy and legality of any input data, keywords, or product descriptions you provide to the platform.


7. Content Ownership

Your content: Content generated by TeamGrain using your product data, keywords, and configurations belongs to you. You retain full ownership of all published materials.

Our platform: The TeamGrain platform, its methodology, algorithms, workflows, and infrastructure remain our exclusive intellectual property. You may not copy, reverse-engineer, or resell any part of the platform.

Input data: By providing keywords, briefs, and account access, you grant TeamGrain a limited license to use this data solely for the purpose of delivering the Service.


8. Prohibited Uses

You may not use TeamGrain to:

Violation of these terms may result in immediate account termination without refund.


9. Third-Party Platforms

TeamGrain distributes content to third-party platforms (Instagram, TikTok, YouTube, Facebook, X, LinkedIn, etc.). We are not responsible for:

We operate within public data frameworks and platform Terms of Service. For the Scale plan, we recommend using properly disclosed branded account groups.


10. Disclaimers

The Service is provided “as is” and “as available.” We do not guarantee:

Metrics provided on pages like Decision and ROI Calculator represent realistic ranges based on historical implementations and are not guarantees of future performance. Results depend on your niche, product quality, and CTA effectiveness.


11. Limitation of Liability

To the maximum extent permitted by law, TeamGrain shall not be liable for:

Our total liability to you for any claim shall not exceed the amount you paid to TeamGrain in the 30 days preceding the claim.


12. Termination

By you: You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period. No partial refunds are issued for unused time.

By us: We reserve the right to suspend or terminate your account at any time if you violate these Terms. In cases of non-payment or serious violations, termination may be immediate.

Upon termination, your access to the platform and generated content archive will be disabled. We recommend downloading any materials you wish to keep before cancelling.


13. Changes to Terms

We may update these Terms from time to time. When we make material changes, we will notify you by email or through a notice on the platform at least 14 days before changes take effect.

Continued use of the Service after changes take effect constitutes your acceptance of the updated Terms.


14. Governing Law

These Terms are governed by and construed in accordance with applicable law. Any disputes shall be resolved through good-faith negotiation first. If unresolved, disputes shall be submitted to binding arbitration or the courts of the jurisdiction where TeamGrain is registered.


15. Contact Us

For questions about these Terms:


Last updated: February 22, 2026